Police Investigate Female Posing as a Personal Support Worker

PSW Suspect

The Hamilton Police Service is seeking assistance from the public in identifying a female involved in a theft from a senior’s apartment.

On Tuesday, September 8, 2020, around noon, an elderly female, residing in an apartment building in the area of Queenston Road and Nash Road North, answered her door to an unknown female. The female identified herself as a Personal Support Worker (PSW). Once inside the apartment, the female asked to use the washroom. After exiting the washroom she struck up a conversation about the resident’s jewelry and then left. No items were taken from the residence.

A short time later, the same female attended a neighbouring apartment and again claimed to be a PSW. She used the washroom and during her time in the residence, she took credit cards and jewelry belonging to the resident.

No one was injured during both incidents and the female was last seen fleeing on foot.


  • Female
  • Caucasian
  • 5’5” tall
  • Medium-heavy build
  • Blue eyes
  • 45 – 50-years-of-age
  • Long curly brown/black hair
  • Dark short-sleeved shirt
  • Dark pants
  • White mask
  • White name tag with the name “Nicole”

Hamilton Police are reminding citizens to exercise caution when dealing with suspicious people and to refrain from opening their residence door to persons not known to them.

If you have any information that you believe could assist Police with the investigation into this crime, you are asked to contact Detective Constable Ian Cottee, (905) 540-5300 with the Crimes Against Seniors Unit.

To provide information anonymously call Crime Stoppers at 1-800-222-8477 or submit your anonymous tips online at http://www.crimestoppershamilton.com