About Us

The main responsibility of the Support Services Division is to manage the Hamilton Police Service’s emergency response functions, traffic, communications and court services.

What We Do

Protecting the safety of citizens by containing and resolving dangerous situations is the primary focus of the specialized response units that form the Emergency Response Branch.

Branch personnel routinely intervene in a host of critical incidents ranging from negotiations with armed, barricaded suspects to locating and disarming explosive devices.

While all uniform officers are trained and equipped to effectively diffuse volatile incidents, high-risk situations do arise that demand specialist intervention.  The Support Services Division meets this challenge with the expertise offered by such units as Canine, Emergency Response and Marine Units.

Traffic Branch officers consist of our Collision Reconstruction Unit; who primarily investigate near fatal or fatal collisions, our Centralized Breath Technician Unit; who provide specialized support to front line personnel in the investigation of alcohol and drug related driving offences, and our Tow Coordinator and Traffic Specialists.

The Communications Section consists of the Communications Centre, Switchboard, and the Alarm Program.  It is the Public Safety Answer Point (PSAP) for residents of the City of Hamilton, and non-residents and motorists passing through the City on the Queen Elizabeth Way (QEW), The Lincoln Alexander Freeway / Red Hill Valley Parkways and Highways 403 and 401 who call 9-1-1.

The security of our courts and the transportation and temporary accommodation of prisoners are given to the Courts Unit.  This unit keeps track of all accused persons in the custody of the Hamilton Police Service.


Contact Us

Commander-in-charge A/Supt. Marty Schulenberg
Address 155 King William Street
Box 1060, LCD1
Hamilton, Ontario Canada
L8N 4C1
Phone (905)546-4706
Fax (905)546-4752
Email mschulenberg@hamiltonpolice.on.ca
Inspector A/Insp. Phil Fleming
Address 155 King William Street
Box 1060, LCD1
Hamilton, Ontario Canada
L8N 4C1
Phone (905)546-4705
Fax (905)546-4752



Related Content

Communications Branch
Court Branch
Emergency Response Branch (Emergency Response Unit/Explosive Disposal Unit)
Marine Unit
K9 Unit
Public Order Unit