The Communications SectCommunicationsion consists of the Communications Centre, Switchboard, and the Alarm Program.  It is the Public Safety Answer Point (PSAP) for residents of the City of Hamilton, and non-residents and motorists passing through the City on the Queen Elizabeth Way (QEW), The Lincoln Alexander Freeway / Red Hill Valley Parkways and Highways 403 and 401 who call 9-1-1.